The agreement between you and NovaTrak when you use Rebuild.

Rebuild is a tool that helps you document the contents of a home from photographs: it finds items in your photos, groups them into belongings, suggests replacement values, and produces documents you can give to your insurance carrier.

Rebuild is not an insurer, an adjuster, a public adjuster, an appraiser, a contractor or a law firm, and NovaTrak does not act as any of those for you. The values it suggests are estimates produced by a model from your descriptions; they are not appraisals, quotes or guarantees, and your carrier decides what it will pay. You are responsible for reviewing everything Rebuild produces before you rely on it or submit it, and for the accuracy and completeness of any claim you make.

You must be at least 18 and able to enter a contract to use Rebuild. Sign-in is provided by Clerk; keep your sign-in method secure and tell us if you think someone else has used your account. You are responsible for what happens under it.

Each account has one household. If you use Rebuild for a household on behalf of others, you confirm that you have their authority to do so.

You keep ownership of your photos, documents and everything you add. So that we can run the service, you give us a limited licence to store them, to process them as the Privacy Policy describes (including sending copies to the model provider), to show them to you and to anyone you share them with, and to build the exports you ask for. The licence ends when the content is deleted, except for copies held in backups for a limited period.

You confirm that you own the photos you upload or have permission to use them, that you have the right to share any photos you receive through an upload link, and that where the law requires it, the people who appear in them have consented. You are responsible for who you give upload links and share links to; anyone holding a share link can read that claim document.

Do not upload content that is unlawful, that infringes someone else's rights, or that you do not have the right to share.

You agree not to:

Rebuild has a free plan and paid plans. The pricing page states what each includes and its photo cap; a paid plan is a one-time purchase that unlocks the household you buy it for. Payments are taken by Stripe under its terms; prices include applicable taxes only where the page says so.

Paid work, such as scanning and pricing, is subject to a spend safety brake that pauses model work when a plan's allowance is used up; this protects you from surprise cost and is not a fault. If something you paid for does not work as the pricing page describes, write to us and we will put it right or refund the purchase.

Discount codes for disaster survivors and partners are offered at our discretion, are not transferable, and may be withdrawn or changed at any time.

Much of what Rebuild shows you was produced by a machine-learning model: which photos show your home, what items are in them, how they group, and what they might cost to replace. Models make mistakes, including confident ones. Rebuild shows confidence scores, lets you correct, leave out and delete, and marks its documents as drafts for that reason. Check the results; we do not guarantee that any item, value or document is accurate, or that a carrier will accept it.

Rebuild, including its software, design, text and the way it presents results, belongs to NovaTrak and its licensors. You get a personal, non-transferable licence to use it for your own household's claim under these terms, and nothing more. Feedback you give us may be used without obligation to you.

You can stop at any time: Start over in Settings clears your household, and deleting your account removes everything, as the Privacy Policy describes. We may suspend or close an account that breaks these terms, is used for fraud, or puts the service or other people at risk; where we can, we will tell you why. Sections 1, 6, 7 and 9 through 12 survive the end of the agreement.

Rebuild is provided as it is and as available. To the fullest extent the law allows, we make no warranties, express or implied, including of merchantability, fitness for a particular purpose, accuracy or non-infringement, and we do not promise that the service will be uninterrupted or error-free.

To the fullest extent the law allows, NovaTrak and its people are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data, or the outcome of any insurance claim, however caused. Our total liability for anything arising from Rebuild is limited to the greater of the amount you paid us in the twelve months before the claim arose and one hundred US dollars. Some places do not allow some of these limits; where that applies, they apply only as far as the law permits.

You agree to cover NovaTrak for claims, losses and reasonable costs that arise from content you upload, from your breach of these terms, or from a claim you submit to a carrier using Rebuild's output.

These terms are governed by the laws of the State of Idaho, without regard to its conflict-of-law rules. If something goes wrong, write to info@novatrak.com first and give us thirty days to try to resolve it with you. Any dispute that cannot be resolved that way will be brought in the state or federal courts located in Idaho, and you and we each consent to their jurisdiction. Nothing here takes away rights you have under the consumer laws of the place you live.

When these terms change, the new version is posted here with a new effective date. For a material change we will tell you by email or with a notice in the app, and may ask you to agree to the new version before continuing. Using Rebuild after a change means you accept it.

These terms and the Privacy Policy are the whole agreement between you and us about Rebuild. If a court finds part of them unenforceable, the rest stands. You may not transfer this agreement; we may transfer it to a successor to the business. Our not enforcing a term is not a waiver of it.

Questions about these terms go to info@novatrak.com.